Preventative Maintenance and Service (PM&C) and Installation and Training Services

The TMI Group Delivers Total Support

TMI's PM&C (Preventative Maintenance & Calibration) service is just one part of our total commitment to customer support. If our PM&C technician cannot bring a particular machine up to specification, a return authorization is issued, or field service is arranged. Our Technical Support Staff around the world offers specialized set-up and training services and expert telephone assistance. TMI's PM&C service can be utilized for test equipment from Testing Machines Inc, Messmer Instruments, Büchel BV, Lawson Hemphill, Lako Tool, Adamel Lhomargy SARL, TMI Canada and many other manufacturers. Find out how we can help minimize service interruptions and maximize your machines efficiency.


PM&C isn’t a service contract—our worldwide service departments take care of all repairs. PM&C is on-site maintenance and calibration services, available on a regular schedule, for your test instruments. Wherever you are located, it is a practical, cost-effective way to make sure your instruments maintain proper working performance. The PM&C team of highly qualified, trained technicians evaluate each individual machine’s conformity to applicable industry standards.


Each PM&C team technician is equipped with a set of procedures to sustain your equipment's peak performance throughout its lifetime. A detailed checklist of tasks is carefully executed, the results of which are delivered to you.


Instruments in your facility will be calibrated using industry wide, internationally-recognized (NIST, etc.) standards. The machine is then labeled and documented with a TMI Group calibration record. All calibration records are maintained in TMI's own database, and copies are furnished to you following each visit as well as upon request. Through this system of scheduled maintenance, TMI can help you improve productivity by reducing the need for service calls, thus reducing downtime.

Installation And Training Services


TMI’s Installation and Training Services ensure smooth set-up and training for your new instrument(s). Our trained technicians are available to install your instrument and train all of your operators to save costly downtime and facilitate immediate use. Training is also available at your facility or ours, to assist your operators with any questions they may have, and to allow you to profit from your testing process. If you have any questions or would like a quotation on these services, please contact your nearest TMI Group sales office. They will be pleased to assist you.

The Preventative Maintenance and Calibration (PM&C) department offers on-site maintenance and calibration on physical testing instruments, some of which are listed below. Service is available, but not limited to, instruments sold by Testing Machines Inc., Messmer Instruments, Büchel, Lako Tool, Adamel Lhomargy and TMI Canada. All certification is in accordance with the appropriate ASTM, TAPPI or other applicable standard. All instruments are calibrated using test equipment whose accuracy is traceable to the National Institute of Standards and Technology (NIST) or accepted industry standards. Please advise us of the make and model of your tester to receive further information.

Call Us Today

For additional information on how Testing Machines can help your company profit through testing, please call us at 1-800-678-3221, or e-mail


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Available Downloads:

Available in PDF format.PM&C Request Form
Available in PDF format.PM&C Service Details
Available in PDF format.PM&C List of Testers

Related Links:

Available in PDF format.Return Authorization (RA) Form for the TMI Group of Companies
Available in PDF format.Loaner Agreement
Information Request Form
Corporate Offices of the TMI
Group of Companies

Directions to TMI

The TMI Catalog on CD-ROM:

The TMI Group of Companies Product Catalog on CD-ROM photo.

The latest catalog of physical property testing equipment from the TMI Group of Companies is now available on CD-ROM.

Click here to request a copy or call 302-613-5600 or 1-800-678-3221 (from with U.S. and Canada).

The TMI Guide to Pulp and
Paper Testing:

Available in PDF format.Click here for the TMI Guide to Pulp and Paper Testing in PDF format.

Click here to download Adobe Acrobat Reader. It's free.

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